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Customer Service
We want to do everything possible to get your ordered delivered to you in a timely manner. If you have a gift or event deadline Please notify us via e-mail and be sure to include your invoice number if you have already placed the order.
When ordering framed prints, please click here for our complete framed print delivery policies.
Please feel free to drop us a line to share your thoughts on the site, all comments welcomed!
Contact us by e-mail or call 276-728-2778 anytime.
To obtain the status of an order, enter the confirmation number and click Go!.
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For Wedding Favor Orders ~ If you are ordering online, you will receive an adjusted invoice that reflects your 20%, 25%, or 30% discount within 2-4 hours for your approval. We will not charge your credit card until we obtain your approval of the finalized wedding favor order amount. Please e-mail if you have any questions, whatsoever!
*International Shipments will incur an additional charge on your credit card without prior notification unless you choose the INTERNATIONAL FLAT RATE LEVEL displayed on the shipping drop-down menu. Please click on the "About Our Shipping" link above for complete details,
*States in the Pacific and Mountain Time Zones MAY incur additional charges but typically only for heavy framed print orders or large hatbox orders, and you will be notified of any such additional charges prior to payment processing. States included in the Pacific and Mountain Zones are: Alaska, Arizona, California, Colorado, Hawaii, Idaho, Montana, Nebraska, Nevada, New Mexico, North Dakota, Oregon, South Dakota, Utah, Washington and Wyoming. | 
